Support 46935640


Many of the questions you might have about your BAYweb products can be answered by visiting our FAQ page.

E-Mail Support

If your question is more specific, please e-mail our technical support team. We use an automated tracking system to respond to your messages. Questions are answered as quickly as possible, always within 24 hours, Monday through Friday.

Detailed Product Information


Installation Resources

The following documents are useful references during a BAYweb installation:





Bay Controls. LLC

6528 Weatherfield Court
Maumee, OH 43537-9468

Phone: (419) 891-4390
Fax: (419) 891-4399


Product Updates

BAYweb devices utilize a Cloud Computing architecture. Most of the functionality is resident on our servers. This allows us to continuously improve our products with enhancements and updates, minimizing the need to update the device itself.

Should you ever need a software update on your BAYweb device, we will ship you a replacement for the cost of shipping. Once you replace your device, just return the old one in the same box using the prepaid shipping label.